FAQ
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Standard shipping typically takes 5–10 business days within the same country and 10–20 business days internationally. Express shipping options are available at checkout.
Yes! We offer free standard shipping on all orders over $50. Orders under $50 have a flat $5.99 shipping fee.
Once your order ships, you'll receive an email with a tracking number and link. You can also track your order in your account dashboard.
We offer a 30-day return policy on all unused items in original packaging. Simply contact us to initiate a return. Return shipping costs are the responsibility of the customer unless the item is defective.
Once we receive and inspect your return, refunds are processed within 3–5 business days. The refund will be credited to your original payment method.
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, Google Pay, and Alipay.
Absolutely. All transactions are SSL encrypted and processed through PCI-compliant payment gateways. We never store your card details.
Each product page includes a detailed size guide with measurements. If you're between sizes, we recommend sizing up for a more comfortable fit.
Yes. All equipment comes with a manufacturer's warranty ranging from 1 to 3 years depending on the product. Warranty covers manufacturing defects.
Click "Forgot Password" on the login page and enter your email. You'll receive a password reset link within a few minutes.
Log in and go to your account settings. You can update your email address there. A verification email will be sent to confirm the change.
Can't find what you're looking for? Our support team is ready to help.
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